For thoe sinkie, who love to go batam, YES, you can use batam e-gate,
BUT only use HarbourBay ferry terminal e-gate.
To use, you have 1 requirement
- Take ferry to harbourBay, do a manual custom check in(chop passport), and TELL custom to enroll your info or fingerprint into system for your next trip for HarbourBay e-gate system
Now you planning for your next batam trip, ONLY buy Horizon Ferry ticket online
https://horizonfastferry.com.sg/
I know some of you, like Open ticket, but in this case, just specify your return time and date
You just purchase first. Both to and back ticket
must be purchase online ONLY, not counter buy ticket
Cos HarbourBay Terminal that e-gate as of now ONLY accept Horizon Ferry e-ticket, then only can use the existing e-gate(cater only for indonesian e-gate usage)
Summary: I tried using twice, e-gate work for me.
Difference between JB and Batam harbourBay e-gate is JB egate need registration for every time e-gate usage, Batam HarbourBay no need(cos you already do one time enrollment with Custom officer)
Lastly, Batam centre do not have e-gate facilitiy, ONLY at HarbourBay Ferry Terminal 4
As for return e-ticket, i mentioned must put a return date and ferry time.
I already tested.
Once you reach HarbourBay, go to 2nd floor Horizon Ferry counter, you can change your return trip date and time, or you happy last min(on final day you go counter change date and time also can.
This change WILL NOT affect your e-gate usage, when you take return ferry back Singapore.