[jackbl]

I have regained my trust
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TuoiTreNews: Ayumi Ono, a 27-year old Japanese tourist who was robbed last Thursday by the Saigon Hoang Long taxi on the way to her hotel on De Tham Street in Ho Chi Minh City’s District 1, sent a letter to Tuoi Tre readers before departing for Japan. She retold her feelings on the incident and expressed her thanks to the responsible people who helped her find the luggage.

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I visited Vietnam before and fell in love with the country and people. To discover more about Vietnam, I went on a 5 day and 4 night trip as a tourist at the end of March.

This trip allowed me to learn more about the people, including the good and bad ones. After the incident, I know how to catch a cab in Vietnam: buy a ticket for a taxi in the airport and upon arrival ask the driver to bring you luggage down before paying.

I was surprised it was so difficult and time-consuming to find lost luggage in Vietnam. I was more surprised that the management of Hoang Long taxi did not actively solve the case. Although confirming that their staff drove me, they did not hurry to find my luggage. Maybe because they were not the victim they did not understand the feelings of someone who was robbed in a foreign country, like me.

I had almost lost my trust and hope about the possibility of finding my luggage until I went to the airport and was helped by Tran Van Thien, a member of the security and order management at Tan Son Nhat. He helped me get my luggage back, as well as my trust that there is justice in life and there are responsible people who sympathize with a victim like me.

Many tourists, as well as me, are in need of those working with a heart like Thien. I would like to thank him and I will never forget the day the taxi driver promised to come and return my luggage. It was a stormy day and it was not Thien’s shift, but he waited with me from 3pm until the evening. And I will not forget the warm meal he invited me to when the weather got rough outside.