Quote:
Originally Posted by vietboy
Agreed with u. We as citizens have our rights to good customer services from these civil servants, remember we pay for their salary. See it in a way, we are their "衣食父母".  if we as citizens still get sub standard services then be citizen for what? Of cos the way we approach them also have to be appropiate. Dun simply just scold them n be rude. Use strong words not harsh words. They also human beings. |
hehe...you got my point...let me tell a story...
there was this FT, a PR...working at Transitlink...damn rude...I wanted to top up my son's EZY link card only SDG 5.00...she topped up SGD 50.00 and said cannot alter roi...I was like hey, cannot give me this kind of service when I am Singapore...demand to speak to manager...or write to press about Transitlink hiring FT to give lousy service...the officer came on the phone to apologise to me...and told me that they will get a replacement card for my son...the officer called me personally to do QC...and I blasted the FT...after a week the FT no longer working there...moral of the story hold firm and be courteous when demand service...knew your rights...