Quote:
Originally Posted by Hurricane88
hehe...you got my point...let me tell a story...
there was this FT, a PR...working at Transitlink...damn rude...I wanted to top up my son's EZY link card only SDG 5.00...she topped up SGD 50.00 and said cannot alter roi...I was like hey, cannot give me this kind of service when I am Singapore...demand to speak to manager...or write to press about Transitlink hiring FT to give lousy service...the officer came on the phone to apologise to me...and told me that they will get a replacement card for my son...the officer called me personally to do QC...and I blasted the FT...after a week the FT no longer working there...moral of the story hold firm and be courteous when demand service...knew your rights...  |
Your stories let me feel more pity for people working in service industry. Just imagine, everyday they got to handle thousand of commuters & work under pressure with different customer requests, a slight overlook are always inevitable, afterall topping S$5 or S$50 are still your money, why make such a fuss over this small matter, people are also earning for a living