Quote:
Originally Posted by Special Spawner
Actually I disagree. Even light usage to answer a quick message, the ML should have the courtesy to ask customer if it's ok. The arrangement of schedule would usually have been completed the night before they rest or before they start. The few available slots left for the day would then be arranged during the time when customer is showering or while waiting for customers to come up. To do one hand massage is quite disrespectful to customer's timing, it just mean very poor time management on the ML's part.
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Agree with this. That's why some MLs leave the message, working so cannot reply in their WC.
It's a slippery slope. If one guy says OK to use the phone a couple of times, the ML might take it as constant use for all guys. Better to set a baseline of no phone use once action begins.